Archive for August, 2006

Learn Marketing That Gets a Response

Thursday, August 31st, 2006
Learn Marketing That Gets a Response

by Brian Rodgers

Most advertising tells you how great the company or Realtor paying for the ad is, or how old they are, or how they are # 1 or some other cute and uninteresting facts. Many other real estate advertising is a bunch of boring property ads that generate very few calls.

 

This is called Institutional Advertising. The way it is used by most people is a pure waste of time. It doesn’t give any good reason for the reader to pick your services over another. It doesn’t make a case for the services you sell.

 

The way most companies do it, it comes across like this, “Buy from me instead of my competitor, for no other reason except that I say so.”

 

Don’t Use Institutional Advertising

 

Institutional advertising doesn’t tell the reader, viewer, or listener what to do.

 

Do Use Direct-Response Advertising

 

Direct-response advertising’s very name explains itself. It is designed to get an immediate response — a visit, a call, or a purchasing decision. Direct-response advertising tells a complete story. It presents specific reasons why your company, product, or service is superior as opposed to the mere guesswork and platitudes used in institutional advertising.

 

Direct-response advertising is salesmanship in print or on T.V. or Radio. It makes a complete case for your company, product, or service. It overcomes sales objections. It answers questions and it promises results, and it backs it all up with a risk-free warranty or money-back guarantee.

 

Direct-response advertising asks for some kind of action. To call you, e- mail you, fax you or drive to your office to ask for more information. Used properly it can produce tons of superqualified leads. At its best, it gets people to call or buy.

 

Also, you can figure out the profitability of direct-response ads you run, because it produces an action you can track.

 

Institutional advertising produces no results you can actually track. If you run institutional ads, STOP NOW, change them to direct-response.

 

Put information in the ad that’s important to them, not to you.

Give the facts and benefits of your product or service. Tell them about your guarantee. Give them reasons why your products and services are better than your competition.

 

Important note: When I refer to products in this manual I am referring to the actual “homes” you sell. When I refer to services I am referring to your professional real estate listing or buyer services.

 

In addition just use simple language they can relate to.

 

All the prospect cares about is what you can do for them.

 

How can you improve their situation and save them effort, time and money? How will your product or service improve their life, and why?

 

Finally, after building a case, tell them exactly what to do.

 

Tell them how to get to you, who to call, who to ask for, tell them what to do when your assistant or you calls, remind them of your risk- free guarantee, and, most important of all, tell them what they can expect from using your product or service.

 

Own Your Market

 

Answer these types of questions and you’ll own your market.

 

Direct response marketing is the greatest kept marketing secret for real estate professionals.

 

Why Do My Advertising Reps Like Institutional Advertising?

 

You can hold them responsible for zero results. If an ad campaign doesn’t increase your market share they blame it on one of the following:

A. The market

B. The Publication

C. The Timing

D. Or they tell you that you need to run these ads that didn’t work over and over again and suddenly they will work.

 

Advertising agencies and local newspapers are often interested in winning advertising awards. The advertising field gives awards based on creativity not results. Many ads that have won awards never produced any profits for their owners.

 

Advertising is meant to do one thing and one thing only:

To Get More Clients

 

Really big businesses can survive with Institutional Advertising like Coca-cola or McDonalds uses. They can afford long-term advertising that creates awareness for their products. Of course they used savvy direct response strategies also like coupons or sales and joint ventures and tons of other methods besides just institutional advertising. If they didn’t they’d go broke.

 

You probably don’t have the option of this strategy. You can’t afford to waste marketing dollars on ads that don’t pull in immediate business while also building long term business.

 

Here are some guidelines for your marketing:

·  Don’t do anything you can’t track the results from.

·  Never run an ad more than 2 or 3 times if it’s not working.

·  Don’t get attached to any marketing method.

 

An ad is only good if it gets results. Period. Don’t fall in love with any ad, letter or campaign until you have tested it and know that it works.

Using Guarantees and Risk Reversal to market your real estate business

Wednesday, August 30th, 2006

One of the most effective yet misunderstood marketing techniques in the real estate business is utilizing guarantees and risk reversal.  I have used a guarantee successfully in my business for well over 8 years. Consumers are naturally skeptical and by offering to take the risk of doing business with you off their shoulders you eliminate that natural skepticism.

Click the play button below for a 16 minute discussion on Using risk reversal in your real estate business.

2 Weeks Left to Book Your Spot on The 2nd Annual Real Estate Marketing Cruise With Brian Rodgers

Wednesday, August 23rd, 2006

It’s getting down to crunch time now.  Carnival has just informed us that we have to give up all of our extra cabins in the next 2 weeks so it is now time to get your deposits in for The 2nd Annual Real Estate Marketing Cruise with Brian Rodgers.  The ship leaves out of San Diego on January 2nd sailing to some of the more exotic Pacific side ports of Mexico.  This is an 8 day cruise and we have some incredible prices.  You will receive over $3,000 worth of free materials, systems and strategies by coming on the cruise. We do not make a penny on this event, in fact we lose money.  There is no cost to you except for the cost of the cruise paid directly to Carnival.  It is such a blast, listen to some people who attended the cruise last January below.  You can get all the details and your deposits in by visiting www.realestatevacation.com.

Using a Real Estate Call Capture System…Should I call Them Back? Part 1

Wednesday, August 23rd, 2006

As far as I know, I was the second person to ever teach the use of call capture systems or hotlines in the real estate and mortgage industry.  I have been using a call capture system in my personal real estate business since about 1994 and have done extensive testing on what works and what doesn’t work and have developed a very long list of best practices when it comes to using a call capture system in marketing your real estate business.

One question that I get asked all of the time is whether or not you should call prospects back if they call your system and do not leave a message or request that you call them back?

This is a question that has been highly debated, even among my personal real estate coaching clients.

My answer follows……………………

A lot of real estate agents that use call capture technology in their business and a lot of real estate trainers that teach it, promote calling prospects that do not leave messages back, I DO NOT. I believe in creating a compelling enough offer and script that will get prospects to leave you a message and actually WANT you to call them back or send them requested information.

My philosophy is to only call those back that leave messages and I have lived by that philosophy for over 10 years now utilizing a call capture system.

I do, however, have clients and know agents that are successful calling everyone back, but I do not do that or teach that, it’s just not my style.

With that said, I have absolutely no problem with agents that choose to do this and I have undeniable data that shows it does work from clients and others I know that do this. I just don’t do it or recommend my clients do it.

When I tell my clients my philosophy on this I get many different responses such as, “if I don’t call everyone back, I will be losing leads” or “won’t I upset the people I am calling back”  and many others.

To me it’s really not about upsetting anyone, it’s about generating the highest quality of leads and positioning myself as the expert from the beginning.

I don’t like making these “just above cold” calls, I want prospects to either contact me or at the very least ask me to contact them as it positions me as the expert and I am just returning the call they asked me to return.

As earlier, it does work to call these prospects back,I have many people that follow my systems do just that, but I don’t do it. I always encourage all of my clients to be constantly working on their offers and scripts to get the highest percentage of prospects leaving messages. I have found that time spent vs. the prospects (that don’t leave messages) that actually close does not fit my business model.

The percentage of prospects that leave a message and actually close is over 5000% higher than those that do not leave messages. So, about 50 to 1. This is based on literally hundreds of thousands of calls into the system over at least 10 years and well over 500 transactions closed as a direct result of leads coming through a call capture system.

Again, it does work to call these people back, no question. I have absolutely no argument whatsoever that it works, I have seen it work, I have proof from many of my own clients that it works, I know it works.

However, I would submit that your goal when using a call capture system should not be just to get calls, that is the easy part. It has to be to get the highest percentage of prospects as possible to leave you a message or request information as these are going to close at a much higher percentage almost always without exception.

Google Video……Here it Comes

Wednesday, August 23rd, 2006

Well, it finally happened and most of the speculations I made about Google video are about to come to fruition. Google has taken the video program out of Beta and is now moving full speed ahead. They have moved the video link up to the main Search along with images news and maps. This is going to get real huge, real quick. The good news is several RETU members have taken advantage of this and will be at the fore front moving forward.

The word on the street from my Internet Marketing buddies is that 6 months from now will be too late. I will be personally dedicating some time to video in the next few weeks.

FreedomVoice Unveils its New Mortgage Broker Marketing Library with Brian Rodgers

Wednesday, August 23rd, 2006

FOR IMMEDIATE RELEASE
August 18, 2006

Contact: Candice Malmstrom
FreedomVOICE Systems Sales and Marketing Coordinator
800-477-1477 ext. 801
Candice@freedomvoice.com

FreedomVOICE Unveils its New Mortgage Broker Marketing Library Included with AdTrakker and AdTrakkerMULTI; Toll-Free Call Capture System Increases Leads and Tracks Advertising Response

ENCINITAS, Calif. – FreedomVOICE Systems has unveiled its new marketing library for Mortgage Brokers included with its 800 call capture systems, AdTrakker and AdTrakkerMULTI (www.adtrakker.net).  This new arsenal of marketing materials will not only teach and explain numerous tested and proven marketing techniques involving an 800 call capture service, but also back these techniques up with all of the supporting advertising material, including ads, flyers, e-mails, scripts, and reports that the Mortgage Broker can use straight from the box or customize with his special touch.Eric Thomas, CEO of FreedomVOICE said, “Our services give mortgage professionals a new way to generate leads and measure their marketing efforts at the same time.  By using a toll-free call capture number in their advertising, the mortgage professional is able to capture the caller’s phone number 100% of the time and the name and address 70% of the time.  Not only does the mortgage professional capture the prospects contact information, but also the exact advertisement that the caller came from.  This information allows the mortgage professional to not only follow up on the prospect but also gives the mortgage broker a precise means of measuring sources of the calls to improve future marketing efforts.”

Thomas continues, “The mortgage industry is a tough industry surrounded by competition and challenges.  We provide a solution to help loan officers and mortgage companies to overcome these challenges and differentiate themselves from the competition.  Not only are we able to provide the technology that makes this possible, we’ve also teamed up with leading industry consultant, Brian Rodgers, who has put together a library of 800 call capture strategies that have been tested and proven to work by over 85,000 Realtors® and mortgage professionals that he has taught throughout North America.”

Brian Rodgers, (www.brianrodgers.com), said, “The traditional ways of attracting new customers used by a lot of mortgage professionals including cold calling, door knocking, working friends, family and sphere of influence can and do work but they are very difficult, unpredictable and are getting less and less effective.  One of the main problems with these techniques is that mortgage professionals will not continue them on a consistent basis.  Mortgage professionals can not survive and be profitable unless they have qualified new clients to work with on a regular basis.  AdTrakker is one of the best ways to eliminate the traditional ways of prospecting and replace them with a finely tuned lead generation and client retention machine that will deliver highly qualified, targeted leads to you automatically.”

Eric Thomas, CEO of FreedomVOICE, said, “Our new marketing library for the mortgage professional was designed with a very small learning curve in mind.  We want a loan officer or mortgage company to see and understand the benefits of our services and to start implementing the marketing techniques on day one.  The marketing manual is easy to read and filled with so many fresh and exciting ideas that it will be tough to decide which one to focus on first.  The best part is in addition to giving the mortgage professional a strong marketing foundation, the library also includes a complete marketing toolkit packed with proven ads, flyers, e-mails, scripts, reports and everything else a mortgage professional would need to properly implement the system immediately.”

Noted industry expert, Brian Rodgers, said with an unlimited number of extensions included with the voicemail system, there’s an endless array of marketing techniques that can turn a call capture system into an unbeatable tool to boost a mortgage professional’s sales strategy.  Rodgers said, “A loan officer can use the features of the system to boost sales through a technique I call Positioning Yourself in the Market as an Information Provider.  This is accomplished by providing information your prospects want, such as, “6 Tips for the First Time Home Buyers.” Place an ad in your local paper advertising, Call 800-888-8888 ext. 100 for FREE (no cost), 24/7 (convenience), Recorded (unobtrusive way to get info) Information on “6 Tips for the First Time Home Buyers.” Once a prospect calls into the system, the loan officer has captured his contact information.” Rodgers said another powerful strategy he teaches in the manual is teaching mortgage professionals to use the AdTrakker to help Realtors® market their own business while advertising their services at the same time.            Jeff Winder, top producing loan officer and AdTrakker user said, “I have purchased many systems from other “mortgage marketing experts”.  I have never had a problem investing in my own business, buying systems, or attending seminars. Sometimes it just takes that ONE idea to help make you a tremendous amount of money.  You have more material than most of these other “experts,” who ask $300 - $1000 for their “systems”, that provide no real value.  FreedomVOICE has provided me with the perfect combination of technology and fresh marketing ideas at an unbeatable price to help me grow my business.”

            Jeff Winder, top producing loan officer and AdTrakker user said, “I have purchased many systems from other “mortgage marketing experts”.  I have never had a problem investing in my own business, buying systems, or attending seminars. Sometimes it just takes that ONE idea to help make you a tremendous amount of money.  You have more material than most of these other “experts,” who ask $300 - $1000 for their “systems”, that provide

About FreedomVOICE
 Founded in 1996, FreedomVOICE Systems (FVS) develops and markets affordable, feature-rich voice messaging systems that enable businesses and professional offices of any size to communicate more effectively with their customers, clients, patients, and associates.  FVS developed its own software, and as a result, is one of the few companies in the field with flexible technology architecture, enabling its responsive engineering team to quickly customize a voice messaging system to any customer’s specific needs. The company offers everything from simple 800 toll-free services to more advanced communications, such as Unified Messaging, Interactive Voice Response, and fax services through its FaxFreedom website www.faxfreedom.com.

Never Give Up

Wednesday, August 23rd, 2006

Never Give Up
Keep marketing. So many of our clients market and when times are good they stop. They say they don’t need it or they don’t have time, etc. You have to keep going no matter what good or bad.

Never give up…be consistent.

For instance you might have one Realtor who consistently takes home 6 figures. Another one who barely gets by even though he’s got a library full of great ads and letters but he doesn’t use them.

The guy or gal taking home 6 figures might not even know much about marketing, he just simply markets consistently.

If you’re consistent you’ll be ahead of the game because you now have this manual.

Why does this situation happen?

The 6 figure guy is consistent and he tracks his results and knows what is working and what isn’t.

Every time I talk to the Realtor who is barely getting by, he/she tells me how he is too busy to send thank you’s. Of course we now know he won’t be too busy in a few months, he’ll be out of business or I’ll talk to him and he’ll tell me it’s dead, I don’t have any customers.

 All he has to do is be consistent and his situation will improve.   That’s it. Now, he can do all the things we’re talking about in this course and really improve. But if he’d just be consistent he would do better. 

Reverse the Risk - Using Risk Reversal to market your real estate business

Wednesday, August 23rd, 2006

Do you guarantee every service you provide? Probably. Do you tell every customer about it? Probably not.

Consumers are hesitant about buying any product or service (especially major purchases like the ones you are offering) — and people don’t want to make the wrong decisions.

 If you overcome that hesitation to buy by offering to guarantee things and put the risk on you, you’ll get tons more business.   

 

That’s a given. Its been proven.

Think of it this way… if a customer comes back to you with a problem, a complaint, or a change of mind, you’d probably let them out of the listing or buyer contract anyway, right? But few companies have the so-called “stones” to make a risk reversal guarantee a big part of their offer. It’s called “risk reversal” because someone has to take the risk, it always used to be the buyer and still is in many purchase situations.

It’s too common for companies make the buyer bear the risk.

That’s a big mistake.

By turning the tables and taking all the risk off the buyer and putting it on you, your offer now is so much more powerful that a lot more prospects will get off the fence and take advantage of your offer instead of someone else’s since there’s no risk on their part to do so.Here’s a sample:

Bullet-Proof Protection… If, 24th hour of the 365th day after you purchase your new home, you decide you don’t like it, FOR WHATEVER REASON, I want you to call me immediately and let me know. I’ll gladly sell it for you and charge absolutely ZERO commission — no questions asked.On the other hand, if everything goes as planned and you absolutely love your new home, I want you to not only write and tell me about it — but tell your friends too!

Joe Realtor ABC Realty

Before you get scared about reversing the risk to your customers, let me tell you this fact…

When a real estate professional does this — double or triple sales increases are often the result. Sure, a few customers will take advantage of your guarantee, there’s always a deadbeat around. But, as a rule, so many more people buy because of reversing the risk, that the deadbeats are unimportant.

 Here’s another example:   100% No-Risk Guarantee 

 

As the homeseller, I want you to be super-pleased — in fact, absolutely delighted — with the job I am doing . So everyone of my listings comes with my ironclad, risk- free guarantee. What does that mean? Simply this: If you aren’t happy with my services, we’ll work until it’s right and your happy. Or you can have your listing back. It’s your choice. Nothing is more important than your complete and total satisfaction. I stand behind every listing that I have 100%. If you ever have any questions or concerns about my services, please call me right away.

Is this bold? Yes. Is this strong? Yes. Is this risky? Not at all.

Think about it this way: 

 

You may only get 2 calls per year that want to get out of their listing agreement for whatever reason. That’s not very many and rarely will anyone ask for you to let them out early on in the listing…BUT do you know how many people who were hesitant about listing will go ahead with you because of it? Tons.

Because you have such a strong guarantee, people think you are completely confident in your work (which you should be) and they develop trust.

I don’t think anyone should be in business if they don’t guarantee their work. If you aren’t confident in what you do, do something you can be confident about.

The numbers work in your favor to offer a guarantee. Its very rare that anyone will take you up on it BUT lots of people will be convinced to use you if you have one.

Once you develop a guarantee, use it. Use it in all your marketing and advertising. Tell all your clients. If you’ve got it, flaunt it!

The 2nd Annual Real Estate Marketing Cruise with Brian Rodgers

Wednesday, August 23rd, 2006

The 2nd Annual Real Estate Toolbox University Marketing Cruise is set for January 2nd, 2007 but the ship is starting to sell out.  For all of the details go over to www.realestatevacation.com.

Everyone Attending will receive a copy of the infamous cruise binder packed full of marketing materials worth much more than the cost of the cruise!

Also, everyone who gets their deposit in by August 15th will receive an updated version of the cruise binder along with about another $10,000 worth of additional marketing materials that were not included in that original binder.

Everyone who gets their deposit in by August 15th will also receive additional materials including a copy of every Tony Zito product that I have acquired (and some he never released to the market) along with a copy of my two new books: 26 Things They Didn’t Teach You In Real Estate School and Next Action Agent - The Art of organizing your Real Estate Business and several other goodies.

Also, the first 10 people to get your deposits in will also receive a mystery gift that will absolutely blow your mind.

I have to set these dates and stick to them as I am pre-paying for about 15 cabins out of my own pocket so I am sending Carnival about $35,000 this week to hold our rooms and the rates we have until the dates above.

After that, the ship will sell out and the rates will go up so the key date is August 15th, 2006. We are NOT making money on this event and more than likely after all of the surprises we have in store (past cruisers, shhhhhh, don’t tell everything) we will more than likely lose a little on the overall event.

You have up until October 15th if you need to cancel with a full refund.

This is a brand new ship and itinerary and this will be the best vacation/seminar you will ever attend, Guaranteed! (see there is a good use of risk reversal)

Note: As soon as you get your deposit in, send me a quick e-mail letting me know so I can put you in line on the bonus list.

P.S. If you didn’t attend the last cruise, ask anyone who was on it about the information that was shared and if I delivered the goods!!!

More Marketing features from the old Real Estate Toolbox site

Wednesday, August 23rd, 2006

Serving the real estate professional and consumer by providing technology and eMarketing education, current real estate news, and communication tools.

We have had many comments about the savings found on Overstock.com by our users. We starting using the site this week and found some really great deals… we though you may want to check it out. http://www.overstock.com

Please take a moment to complete our comment card. Your input will help us make a better resource for you. Click on “It’s Easy”. http://www.realestatetoolbox.com/comment.html

Click here to search the web. This resource will help you navigate the Internet and find people and places.

Click here for The Real Estate Professional Directory. It will help you locate real estate professionals and service providers! A great tool for consumers and real estate professionals alike.

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